Delivery & Return
1. Sending
has. Shipping Terms
Packages are usually shipped within 1 day after payment is received. They are shipped via Colissimo with a tracking number and delivered with signature. Parcels can also be sent via DPD and delivered against signature. Whatever delivery method you choose, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary depending on the total weight of the package. We recommend consolidating all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each order. Your package is shipped at your own risk, but special attention is paid to fragile items.
The box dimensions are appropriate and your items are properly protected.
b.Shipping days
Your packages are collected from Monday to Friday. There is no pickup during weekends or days holidays.
Monday |
Tuesday |
Wednesday |
THURSDAY |
Friday |
SATURDAY |
Sunday |
YES |
YES |
YES |
YES |
YES |
X |
X |
vs. Delivery days
Monday |
Tuesday |
Wednesday |
THURSDAY |
Friday |
SATURDAY |
Sunday |
YES |
YES |
YES |
YES |
YES |
YES |
X |
2. Country of delivery
Metropolitan France
Overseas
Zone 1 (Europe)
Zone 2 (Europe)
Zone 3 (North America)
3. Returns
Returns are accepted within 30 days in the event of a defective product or error on our part. Sending the return is the responsibility of the customer.